DRAFT: pending owner approval. Not legal advice. Not yet in effect.

Refunds and contact

Our promise

If a puzzle does not work as described, or your file will not open or print, tell us within 30 days and we will fix it or refund you in full.

Because files are instant downloads, we do not offer refunds for change of mind once files are downloaded, except where the law requires it.

Message us through Etsy or use Etsy's order help; Etsy's purchase protection applies.

Reply to your receipt email or email us; refunds are issued through Gumroad to your original payment method.

We aim to reply within 1 business day (Toronto time).

Business: Ad Astra Contracting Inc., Toronto, Ontario, Canada.

Personal, home, classroom and library use; do not resell or share the file. Read our full draft licence.